Terms of Use
Last updated: 25 September 2026
CrateRoute's tools are free to use. These terms explain what you can expect from them — and what you can't.
Results are estimates
The load planner and the pallet calculator use heuristics: they find good layouts quickly, but not necessarily the best possible one.
The tools do not check axle loads, weight distribution, load securing or legal weight and height limits. Check the plan against your vehicle, your load and the rules that apply before you load. Responsibility for safe and legal loading stays with you.
Carriers use different volumetric divisors and rounding rules. Check the billed weight with your carrier.
No warranty
The tools are provided as they are, without any warranty. To the extent the law allows, we are not liable for losses that come from using them or relying on their results. Nothing in these terms limits liability that cannot be limited by law, such as liability for intent or gross negligence, or for harm to life, body or health.
What you type
What you enter stays in your browser. A shared plan link contains everything in the plan, including the names you typed, so don't put personal data in them and only share links with people who should see them.
Fair use
Please don't try to disrupt the site, overload it with automated requests or use it to distribute harmful content.
Changes
We may change or remove tools, and update these terms. The date at the top of the page shows the latest version.
Questions: info@crateroute.app